Protection Plan
Your furniture Matter to us!
With Protection Plan Service Don't Worry About Your Furniture!
Why Protection Plan Service?
Protection Plan Service extends manufacturering warranty to include accidental damages such as kids color on dining table - Pet scratches on the sofa - nail colors on the table, and if repair is not possible the furniture will be replaced.
Service Benefits:
Duration: 24 Months.
Service Type: Service type (repair or replacment) is determined by the service provider.
Service Timeline: 10 Days after receiving the product.
No. of coverage: 2 repair or one time replacment.
Pricing: Pricing is based on product value (15% - 25%)
Service fee: Free repair and replacement in the value of (15%) of the product.
Furniture Value:
Sofa Sets (19 %) - Dining Table Sets (15 %) - Bed Room (20%) - Powerbase (20%) - Outdoor (25%) - Home Office & Chair (20%) - TV Units (20%) - Occasional Table (25%)
Service Value: Free repair ,replacement with a 15% fee of the product value
Terms & Conditions:
- The service starts from the date of receipt.
- Maintenance is for manufacturing defects only.
- In the event that a matching replacement is not available, the customer will be notified, and the amount will be calculated as a purchase credit.
- The service cannot be canceled after receipt.
- Any Outlet or Liquidation product does not include the Protection Plan Service (unless the Coupon is used).
- The voucher cannot be used to purchase the Protection Plan Service.
Included products:
Sofa Sets
Dining Table Sets
Bed Room
Powerbase
Outdoor
Home Office & Chair
TV Units
Occasional Table