Return and Refunds
Cancelling your order:
You have the permission to cancel the order of you request within 7 days from the order date. You will receive a full refund.
Cancelling your special order:
- You may cancel or change your special order within 7 working days of placing your order without a cancellation fee. Thereafter, your special order cannot be cancelled or changed.
- You have the right for a full refund if your special order was not delivered on the estimated date given to you at the time of the purchase without additional compensation.
We offer price guarantee for all purchases during the first 14 days by refunding the difference in form of store credit or vouchers to be used at Alrugaibfurniture.com
Return and Exchange:
All returns, exchange and maintenance require providing original invoice.
After receiving the order, if you receive the item damaged or not as shown on our website, you contact us and we will start the exchange/refund process. (If you receive a damaged item please check THIS page).
- By Credit / Debit card, we will process the refund by crediting within 14 working days, to the same credit/debit card used during the order process.