Return and Refunds

 

Cancelling your order:

You have the permission to cancel the order of you request within 7 days from the order date as long as you have not received the delivered product or package. You will receive a full refund 

Cancelling your special order:

  • You may cancel or change your special order within 7 working days of placing your order without a cancellation fee. Thereafter, your special order cannot be cancelled or changed.

 

  • You have the right for a full refund if your special order was not delivered on the estimated date given to you at the time of the purchase without additional compensation.

 

Price Guarantee:

We offer price guarantee for all purchases during the first 30 days by refunding the difference in form of store credit or vouchers to be used at Alrugaibfurniture.com

 

Return and Exchange:

All returns, exchange and maintenance require providing original invoice.

After receiving the order, if you receive the item damaged, you contact us and we will start the exchange/refund process. (If you receive a damaged item please check THIS page).

 

Refund:

  •       By Credit / Debit card, we will process the refund by crediting within 14 working days, to the same credit/debit card used during the order process.