FAQ:

Yes, we ship to all regions of Saudi Arabia and the Gulf countries.

We provide installation and delivery services to major cities, as well as delivery services to all regions in accordance with the company's terms and conditions.

Delivery to Gulf countries is also available in accordance with our delivery terms and conditions.

Yes. You can select from the products available for pre-order on our website. Pre-orders may take approximately 3 to 6 months.

Once your order is ready, our team will contact you to arrange shipping and delivery.

Yes. Bank transfers can be made to our accounts with the following banks:

• Saudi National Bank
• Al Rajhi Bank
• Bank Al-Inma
• Samba
• Riyadh Bank
• Arab Bank

After completing the transfer, please send a copy of the bank transfer receipt by email.

The full amount must be transferred within a maximum of 3 days. If this period is exceeded, the invoice will be automatically cancelled.

Once the transfer has been completed, your order will be approved within a maximum of two working days.

You can submit a cancellation request by contacting our Customer Service Center. Cancellation requests are subject to the company's terms and conditions.

Please contact our Customer Service Center to submit your return request. All returns are subject to the company's applicable terms and conditions.

Please notify our Customer Service Center if your item arrives damaged or defective.

If the item is available in stock, it will be replaced with a new one. If the item is unavailable, you may exchange it for another product or request a refund in accordance with the applicable terms and conditions.

Yes. Customers may collect their purchased items directly from the showroom or warehouse within 3 days.

Pickup is at the customer's responsibility. Please add a note requesting pickup before completing your purchase.