Your furniture Matter to us!
With Protection Plan Service Don't Worry About Your Furniture!
Why Protection Plan Service?
Protection Plan Service extends manufacturering warranty to include accidental damages such as kids color on dining table - Pet scratches on the sofa - nail colors on the table, and if repair is not possible the furniture will be replaced.
- Duration: 24 Months
- Service Type: Service type (repair or
replacment) is determined by the service provider
- Service Timeline: 10 Days after
receiving the product
- No. of coverage: 2 repair or one time
- Pricing: The
protection plan price fee is 15% of the product amount paid starting from SAR
249. In the case of the protection plan not being used within the 24 months
duration, the service fee can be placed as purchase credit for the customer to
- Maintenance: Free maintenance service if the
product is repairable
- Replacement: Product replacement is for
an additional 15% fee of the product amount paid
Terms & Conditions:
- The protection plan service starts from the date of receipt.
- Maintenance is for manufacturing defects only.
- In the event that a matching replacement is not available, the customer will be notified, and the amount will be calculated as a purchase credit.
- Outlet, Liquidation and items discounted over 50% are not included in the Protection Plan Service.
- Vouchers cannot be used to purchase the Protection Plan Service.
- The total protection plan service can’t be cancelled or refunded
- In the case of the protection plan not being used within the 24 months duration, the service fee can be placed as purchase credit.